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September 2005


Features


The Chairman
  by Rich Smith
  Tom Ryan on competitive bidding, the state of the industry, business secrets, and the importance of seizing the moment.
Coding Is a Big Deal
  by Peggy Walker, RN
  If you don’t know how to code properly, getting paid for bariatric equipment can be a big problem.
Pause & Effect
  by Moderated By Tom Ryan
  Washington Watch Round #3
Cost Conscience
  by Kathleen Belmonte, MS, RN-CS, CDE and Jennifer Delphia, MBA
  Free training for diabetes patients may cost time and money, but patients eventually reap the benefits and so will your business.
Focus on Patience
  by Jennifer Wyatt
  By appreciating the emotional trauma of bringing a hospital bed into the home, you create loyal customers, employee satisfaction, and a healthier business.
My Journey
  by Tammy I. Glenn, MBA
  From cared for to caregiver: one woman’s 17-year commitment to caring for her mom at home—and her new efforts to help others faced with similar challenges.
TENS: Old Market, New Challenges
  by Marianne Matthews
  Reimbursement is down and competition is fierce, but savvy providers are still finding profit in TENS. How are they doing it?
You Are WhatYou Treat
  by Joan M. Nerz, RN
  Taking time to treat each nutrition inquiry with care and respect will lead to referrals and a reliance on you as an educational resource and crucial member of the nutrition team.


Departments

  Editor's Message
Something to Talk About
  by Greg Thompson
Industry News
Manufacturing News
HME Insider
  Michael Hammes and Robert Hoover, MD; Sunrise Medical Inc. Nancy A. Clark, Hypoguard
  Respiratory Today
Best Practices Make Profit
  by Thomas J. Williams, MBA, RRT, and Jacquelyn M. McClure, RRT
  Our Turn
It's All Happening
  by Cara C. Bachenheimer, JD, and David T. Williams

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